NO, not under any circumstances.
Depending on what products are ordered, we ship from 2 different fulfilment centres , both based in E.U. countries.
Due to the nature of our products, we can not guarantee that your products will arrive. If you chose tracked, insured shipping, then we will reship your product once, if it fails to arrive.
Due to the variable times taken to deliver packages around the world, we
don't chase up orders until 21 days after we've shipped, depending on
your chosen shipping method. If available, and you chose a
tracked/insured sipping method, we will reship the order, following
discussion with the postal company. The postal service will not provide
any information that's not already available to you via their tracking
portal, as provided to you within your order update emails.
We are always seeking to provide as many payment systems as possible.
Currently we support:
- Bitcoin, and some Alt-coins
- Credit/Debit Cards
- Bank Transfer
- Money Wire
We do not decline or accept payments ourselves. In all cases, your card
issuer authorises payments. If your purchase is international, then
please be aware that some credit & debit cards are set up for
domestic use only, and they will not allow international transactions.
Generally, you can make a quick phone call to your card issuer, and
request them to authorise the payment.
We will occasionally check the authenticity of our customers to prevent
fraudulent purchases. If you have no trading history with us, then any
order over €100 may be put on hold and you will be asked to provide
proof of identity. In this case, your order will not be processed, under
any circumstances, until this information has been supplied. We may
also ask for this information if we see that your ordering pattern
dramatically changes...for example you have 10 previous orders, each for
under €50, then you place an order to the value of €300, which is
outside your normal ordering pattern and may cause a security check to